Can I change my Member Allocation closer to the delivery date?

Of course! Tell us by phone or email prior to July 31st in any year.

Why would I join the Wine Club?
In short, better pricing and priority service. But please see our full list of Member benefits here.

Can I design my own Member Allocation?

No. But to give as much choice as we can, there are 11 different options to choose from. Find them here. Why not choose the wine/s you drink most of? If you love Sauvignon Blanc, for example, perhaps you might choose that as your Member Allocation. Then, you can purchase any additional wines, as you might want them, using your special Member Pricing.

Will I still be able to find Sauvignon Blanc cheaper elsewhere?
Our Wine Club price will always be competitive and purchasing direct guarantees supply all year round. However, if you see any of our wines advertised cheaper within a month of delivery, contact us and we will refund the difference.

Can I get back vintage wines?
Yes you can, and before everyone else – watch our monthly mail outs for news on Aged Releases and other Limited Release wines.

How can I cancel my membership?
Please call or email us anytime, and we can do that for you no problem.

Do I have to leave my credit card details?
Because the Wine Club is a commitment-based club - yes, we do require your credit card details. Rest assured, all payment information is kept behind a secure firewall that can't be accessed by the public in any way. In addition, your credit card number is stored anonymously from anybody, including all Shaw + Smith staff and administration. If you're joining in Cellar Door, Tasting Room staff can bring you an Ipad where you can input your credit card details anonymously.

If I'm not home when my Member Allocation is delivered, will my wine be left?
No. Australia Post require a signature on delivery – If this is likely to be a problem, you may prefer to leave a PO Box or business address.

I'm going to be away in August, what will happen to my Member Allocation?
Please let us know in advance, by phone or email, and we'll organise a different dispatch date for you, for that year.

A commitment club is not for me, but I still want a deal. What can you do for me?
We are delighted to offer Cellar Packs, that are always sold at a value price! The Mixed 6 Cellar Pack, and the Cellar Dozen. Additionally, you might like to sign up to our Mailing List - we send one email monthly that includes special offer selections. Sign up here.